The degradation impacting Spotter in the US region has been resolved and the service is fully restored. We apologize for any inconvenience this may have caused.
If you continue to experience any issues, please reach out to our Support team by raising a ticket and we will be happy to assist.
Posted Aug 13, 2026 - 17:22 UTC
Identified
Our teams have identified that the Spotter degradation in the US region is linked to an ongoing disruption with Azure, a third-party infrastructure provider. We are actively engaged with Azure to drive resolution and are exploring all available options on our end. We understand how critical Spotter is to your daily operations and appreciate your patience.
Posted Aug 13, 2026 - 15:22 UTC
Investigating
We are currently investigating a service degradation impacting Spotter in the US region. Users may experience issues such as degraded Spotter performance or unexpected errors when using Spotter. We are treating this as a high-priority incident, and our engineering team is actively working to identify the root cause and restore full service stability.