ThoughtSpot Sync service outage

Incident Report for ThoughtSpot

Resolved

This incident has been resolved.

The issues affecting ThoughtSpot Sync have been resolved, and all functionality is now fully operational.

Action: Normal operations may resume. If you see any discrepancies, please refresh your session.

Support: If you continue to experience issues, contact support@thoughtspot.com or reach out to your Account Team.

Thank you for your patience while we worked to restore service.
Posted Mar 03, 2026 - 21:44 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 03, 2026 - 21:29 UTC

Monitoring

ThoughtSpot Sync service has now recovered, and functionality has been restored.
The service is currently under active monitoring to ensure continued stability.

If you notice any remaining issues, please reach out to Support at support@thoughtspot.com or contact your Account Team to raise a priority request.

We will continue to monitor and share updates if needed.
Posted Mar 03, 2026 - 21:27 UTC

Investigating

ThoughtSpot Sync is currently experiencing an outage and users may be unable to access or utilize Sync functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Sync operations as soon as possible and will provide updates as they become available.

ThoughtSpot Sync service: https://docs.thoughtspot.com/cloud/latest/thoughtspot-sync
Posted Mar 03, 2026 - 21:00 UTC
This incident affected: ThoughtSpot Sync (Americas).