Spotter – Chat history unavailable on non-primary orgs

Incident Report for ThoughtSpot

Resolved

This work has been completed and chat history for non primary orgs have been restored.
Posted Jun 06, 2026 - 15:26 UTC

Investigating

We are investigating an issue where Spotter chat history is showing as empty for users on non-primary orgs. Primary org users are not affected. Our engineering team has identified the issue and is actively working on a resolution to restore affected conversation history. We will provide an update as soon as we have more information.
Posted Jun 03, 2026 - 17:45 UTC
This incident affected: Spotter (Americas, Europe and Middle East Asia, Asia Pacific, Australia and New Zealand).
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