Spotter Outage for EU region

Incident Report for ThoughtSpot

Resolved

Azure recovered their Azure Open AI in EU region which helped us bring back our services back to stable state.
Posted May 29, 2026 - 21:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2026 - 17:45 UTC

Update

Azure OpenAI is back up. All Spotter features are up and running successfully. We will continue to monitor the situation.
Posted May 29, 2026 - 17:43 UTC

Update

We are continuing to investigate this issue.
Posted May 29, 2026 - 16:49 UTC

Update

We are continuing to investigate this issue.
Posted May 29, 2026 - 16:48 UTC

Update

We are continuing to investigate this issue.
Posted May 29, 2026 - 16:38 UTC

Update

We have identified that its not a major outage, instead due to Azure Open AI issue in EU region the auto select model is impacted.
Users may have to select the models individually till this issue is addressed.
Posted May 29, 2026 - 16:37 UTC

Investigating

We have identified an issue on spotter for EU region and our team is actively working to get this addressed.
Posted May 29, 2026 - 16:28 UTC
This incident affected: Spotter (Europe and Middle East Asia).